Your statement is not a bill. The statement is to show you what is currently open on your account and any upcoming balance. For more assistance, please visit “How to Read Your Statement.”
Please forward your most recent statement to nsnbilling@toro.com requesting that your account is changed to invoices. In the email, please include the name of the Golf Course, the Superintendent, and the Zip Code. Please note that it could take up to two weeks to process a request.
Call 1-888-676-8676 and speak to someone in our billing department or use the Credit Card Authorization Form and email nsnbilling@toro.com (All credit card information is deleted upon account update)
Forward your most recent billing document to nsnbilling@toro.com with the new information in the body of the email.
Yes, forward your most recent billing document to nsnbilling@toro.com requesting a copy of the digital contract.
If you would like to apply the current credit to an open payment on your account, forward the most recent billing document to nsnbilling@toro.com, requesting that the credit be applied. Once we receive the request, we will confirm the credit and apply accordingly.
If you would like to receive a refund, forward the most recent billing document, Vendor Request Form, and current W-9 (signed and dated) to nsnbilling@toro.com, requesting that the refund be processed. Once we receive this request, we will confirm the refund amount and refund accordingly.
For all questions regarding MyTurf, email: myTurfCustomer@toro.com
Note: Incomplete or unclear information can cause a delay in processing your request